Discover Dumps4Solution's comprehensive and up-to-date ADM-201 Exam Dumps, designed to help you pass the Salesforce ADM-201 exam on your first attempt.
Exam Code
ADM-201
Exam Name
Salesforce Certified Administrator (SP24)
Update Date
27 Jul, 2024
Total Questions
194 Questions Answers With Explanation
$45
$55
$65
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What is ADM-201 exam?
A certification test for those looking to prove their proficiency in Salesforce administration is the ADM-201 exam, commonly referred to as the Salesforce Certified Administrator exam. By addressing the foundations of the platform, this certification verifies the applicant's expertise in configuring and managing Salesforce.
What are the highlighting topics that include in ADM-201 certification exam syllabus?
There are many topics in the ADM-201 exam some of the main topics are: Configuring Users, Organizations, Security, Access Applications for Sales and Marketing, Service and Support, Collaboration and Activity Management, Standard and Custom Objects, Analytics Reports and Dashboards, Data Management Process/Workflow Automation, AppExchange and Desktop and Mobile Administration
What is the area of expertise for ADM-201 exam?
It is essential that candidates possess practical expertise in managing and customizing Salesforce applications. Ideally, they should have worked as Salesforce administrators for a minimum of six months to a year.
What is the domain of knowledge for ADM-201 exam?
User control
Protection and Availability
Both common and unique objects
Dashboards and reports
Automation and Workflow
Exchange and management data or apps
What is the area of eligibility of taking ADM-201 exam?
Although there are no hard eligibility requirements, you will be well-prepared for the ADM-201 test if you have some practical Salesforce experience and are familiar with its main features and functionalities.
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Question # 1
Northern Trail Outfitters wants to encourage employees to choose secure and appropriatepasswords for their Salesforce accounts.Whichthree password policies should an administrator configure?Choose 3 answers
A. Maximum invalid login attempts B. Prohibited password values C. Require use of Password Manager App D. Password complexity requirements E. Number of days until expiration
Answer: A,D,E
Explanation: Maximum invalid login attempts, password complexity requirements, and
number of days until expiration are three password policies that an administrator can
configure to encourage employees to choose secure and appropriate passwords for their
Salesforce accounts. Maximum invalid login attempts determines how many times a user
can enter an incorrect password before being locked out of Salesforce. Password
complexity requirements determine how complex a user’s password must be based on
criteria such as length,case sensitivity, alphanumeric characters, etc. Number of days until
expiration determines how often users must change their
Northern Trail Outfitters wants to know the average stage duration for all closedOpportunities.How should an administrator support this request?
A. Use process builder to capture the daily average on each opportunity. B. Add Formula Fields to track Stages on each Opportunity. C. Run the Opportunity Stage Duration report. D. Refresh weekly reporting snapshots for Closed Opportunities.
Answer: C
Explanation: The Opportunity Stage Duration report is a standard report that shows how
long opportunities spend in each stage before they are closed. It can be used to measure
the average stage duration for all closed opportunities by grouping and summarizing the
data by stage name and duration fields. Using process builder to capture the daily average
on each opportunity is not feasible because it would require creating multiple fields and
formulas on the opportunity object and updating them every day. Adding formula fields to track stages on each opportunity is also not practical because it would require creating
multiple fields and formulas on the opportunity object and maintaining them every time a
stage changes. Refreshing weekly reporting snapshots for closed opportunities is not
necessary because the report can run on real-time data without
Sales managers would like to know what could beimplemented to surface important valuesbased on the stage of the opportunity.Which tool should an administrator use to meet this requirement?
A. Opportunity Processes B. Dynamic Forms C. Path Key fields D. Workflow Rules
Answer: C
Explanation: To surface important values based on stage of opportunity , an administrator should use Path Key fields feature on Opportunity object . This feature allows adding up to
five fields that display key information about each stage along path . Users can edit these
fields inline without leaving path . For example , an administrator can add Amount , Close
Date , Next Step , Probability , and Stage fields as key fields for Opportunity path .
Opportunity Processes , Dynamic Forms , and Workflow Rules are not toolsfor surfacing
important values based on stage of opportunity . References : https :// help . salesforce .
com / s / articleView ? id = sf . lex_path_setup_key_fields . htm & type = 5
Question # 4
The Support team at Ursa Major Solar prefers using split list views on the case homepage.Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?
A. Filter by a single shipment record type in the list view. B. Include the Shipments tab on the app's navigation bar. C. Split views are only available on standard objects. D. Add the Manage List Views permission for support users.
Answer: C
Explanation: Split views are a feature that allows users to view records as a split list on
object home pages in Lightning Experience apps that use console navigation. Split views
show records in two panes: a list view pane on the left and a record detail pane on the
right. Users can switch between different list views and records without losing context or
scrolling. However, split views are only available on standard objects such as accounts,
contacts, leads, opportunities, cases, etc., and not on custom objects such as
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadershipwantsanenterprise- wide dashboard of all open opportunities in the pipeline so that users can seehow thecompany is performing at any point in time.How should an administrator create the dashboard without changing any sharing setting?
A. Update the dashboard to folder settings to manager for the sales reps role. B. Add a filter to the dashboard to filter the opportunities by owner role. C. Build individual dashboards for profiles that need to see the enterprise results. D. Create a dashboard with the running User set as someone who can see allOpportunities
Answer: D
Explanation: Creating a dashboard with the running user set as someone who can see all
opportunities is a way to create an enterprise-wide dashboard of all open opportunities in
the pipeline without changing any sharing settings. The running user determines what data
is displayed on the dashboard based on their access level and permissions; if the running user can see all opportunities, then the dashboard will show all opportunities regardless of
who views it. Updating the dashboard folder settings to manager for the sales reps role
does not create an enterprise-wide dashboard; it only controls who can access the
dashboard folder, not what data is displayed on the dashboard. Adding a filter to the
dashboard to filter the opportunities by owner role does not create an enterprise-wide
dashboard either; it only shows opportunities owned by users in certain roles, not all
opportunities. Building individual dashboards for profiles that need to see the enterprise
results is not a feasible solution; it would require creating multiple dashboards for different
profiles and maintaining them separately, which is inefficient and
Northern Trail Outfitters wants toinitiate expense reports from Salesforce to the external HRsystem. This process needs to be reviewed by managers and directors.Which two tools should and administrator configure?Choose 2 answers
A. Quick Action B. Outbound Message C. Approval Process D. Email Alert Action
Answer: A,C
Explanation: Quick actions allow you to initiate expense reports from Salesforce to an
external HR system. Approval processes allow you to review the expense reports by
Ursa MajorSolar uses Opportunity to track sales of solar energy products. The companyhas twoseparate sales teams that focus on different energy markets. The Services team alsowants to useOpportunity to track installation. All three teams will need to usedifferent fields and stages.How Should the administrator configure this requirement?
A. Create three sales processes. Create three record types and one page layout. B. Create one sales process. Create three record types and three page layouts. C. Create three sales processes. Create three record types and three page layouts. D. Create one sales process. Create one record type and three page layouts.
Answer: C
Explanation: A sales process is a set of stages that an opportunity goes through as it moves from creation to close. A record type is a way to offer different business processes,
picklist values, and page layouts to different users based on their profiles. A page layout
controls the layout and organization of detail and edit pages for a specific object and record
type combination. To meet the requirement of having different fields and stages for each
team, you need to create three sales processes for each market segment, three record
types for each sales process, and three page layouts for each record type. References:
The administrator at CloudKicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
A. Field Update B. Chatter Post C. Auto launched Flow D. Email Alert
Answer: A,D
Explanation: Field update and email alert are two types of automated actions that can be
added as part of the approval process. Field update allows you to change the value of a
field on a record when it is submitted, approved, rejected, or recalled. Email alert allows
you to send an email to one or more recipients when a record is submitted, approved,
The CTO of AW Computing has defined a new policy for cases to improve customersatisfaction. All cases submitted with a Case Reason of Installation must be acknowledgedimmediately via email and assigned to the appropriate agents. Any cases that are still inthe New status after 4 hours must be escalated to support management.What case management tools need to be utilized for this requirement?
A. Auto-response rules, Macros, Entitlements B. Auto-response rules, Queues, Macros C. Auto-response rules, Queues, Escalation Rules D. Auto-response rules, Entitlements, Escalation Rules
Answer: B
Explanation: To advertise on TV, radio, print, and social under one bannercalled New
Runners and aggregate total statistics for this marketing effort, an administrator should use
Parent campaign field on Campaign object. This field allows creating hierarchical
relationships between campaigns by specifying one campaign as parent of another
campaign. Parent campaigns roll up statistics from child campaigns such as number of
leads generated, amount of revenue won etc. For example, an administrator can create
four child campaigns for TV, radio, print and social ads respectively and link them to one
parent campaign called New Runners using Parent campaign field. Junction object, lookup
relationship, and master-detail relationship are not features related to Campaign object or
The Administrator at Universal Container wants to add branding tosalesforce.Which two considerations should the administrator keep in mind?Choose 2 Answers
A. Only one theme can be active at a time, and a theme applies to the entire org. B. Themes apply to salesforce classic and to the salesforce mobile app. C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes. D. Chatter external users see the built-in Lightning theme only
Answer: A,D
Explanation: Themes are a way to customize the look and feel of Salesforce by changing
the colors, images, and logos that appear on Lightning Experience pages. However, there
are some limitations and considerations when using themes, such as: only one theme can
be active at a time, and a theme applies to the entire org; themes apply only to Lightning
Experience and do not affect Salesforce Classic or the Salesforce mobile app; up to 300
custom themes can be created, modified, or cloned from the built-in themes;
Chatterexternal users see the built-in Lightning theme only and cannot see custom
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